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Frequently Asked Questions
If you have any other questions, please feel free to contact us. We will provide you with professional answers and support.
Yes, we offer customization services. We can design and manufacture products tailored to your specific requirements, including custom molds, material selection, and dimensions. Please contact our sales team for more details on customization.
We strictly follow international quality management systems (such as ISO 9001) in our production to ensure that each batch of products undergoes rigorous quality checks. In addition, our products have obtained multiple industry certifications, and we use advanced manufacturing processes and equipment to ensure consistent product performance and quality.
The delivery time depends on the order quantity and customization requirements. Generally, the delivery time for standard products is 7 to 15 days. For custom products, we will provide a specific delivery date after confirming the order. We guarantee on-time delivery to ensure the progress of our customers' projects.
We offer multiple payment methods, including bank transfer (T/T), letter of credit (L/C), and Alipay. The specific payment method can be determined based on the contract terms and mutual agreement.
Yes, we offer comprehensive after-sales service. Our customer support team will continue to provide technical support, installation guidance, and maintenance services after the product is delivered. If any product quality issues arise, we will provide after-sales service in accordance with the contract terms.
Yes, all of our products meet national and international environmental standards. We use eco-friendly materials in our production process and strictly adhere to environmental regulations to ensure that our products comply with certifications such as RoHS.
You can contact us through the contact information on our website, by email, or by phone. Our customer service team will respond to your inquiry as soon as possible and assist with any questions.
Yes, we can provide samples for you to verify product quality and performance. The cost and delivery time of the samples can be determined based on your order requirements.
Yes, you are welcome to visit our company at any time! Please contact our sales or customer service team in advance, and we will arrange a tour to show you our production process and facilities.
If you encounter any technical issues, we offer 24-hour technical support. You can contact us via phone, email, or online customer service, and our technical team will provide solutions as quickly as possible.
